Communicating Through Crisis: Navigating Critical Incidents

Communicating Through Crisis: Navigating Critical Incidents

Login: 8:30 am Pacific Time (Vancouver, BC)
Session: 9:00 am – 11:30 am Pacific Time (Vancouver, BC)
Individual ticket price: $89

An email will be sent to attendees 2 business days prior to the event date with the Zoom information to join this session.  Please look out for this and check your spam/junk folder in case it is routed there.

In this session, attendees will explore effective critical incident response strategies for school administrators. As a school administrator, you are often at the center of a critical incident and are responsible for managing the crisis and communicating with staff, students, parents, and others about the situation. The form and scope of a critical incident can vary, but there are some key strategies you can use to effectively and quickly communicate with different audiences. By understanding these strategies, you can ensure that you are sharing the appropriate information in the most effective and timely way.

This training will include:

  • Examples of communication through various scenarios
  • Important content to include in key messages such as direction, status, actions, and compassion
  • Cautions in communication
  • Post-incident communication example
  • Current trends specific to your location
  • An overview of doxing and swatting
  • Recent case files handled by SST
  • Best practices of communication for public safety on threat-related incidents
  • Templates and an interactive resource guide

If you are interested in learning more about Safer School Together’s customized remote training sessions for your school/district, please contact us at [email protected].

This ticket is non-refundable.

Please note that it is not our standard practice to record our training sessions for public distribution.

Register for live virtual training now:

$ 89.00 USD

SKU: N/A Category:

Cancellation Policy

The International Center for Digital Threat Assessment® (ICDTA) and Safer Schools Together (SST) reserves the right to cancel or reschedule training. If SST cancels or reschedules training due to weather or unforeseen circumstances beyond the control of SST, you are entitled to a full refund, but SST is not responsible for travel arrangements, travel fees, or any expenses incurred by you as a result of such cancellation. If SST cancels a training in which you are enrolled, you will be contacted at the email address you provided when registering, so please be sure to provide a valid email address.

Any cancellation or transfer made by a participant needs to be in writing. If the registration fee has already been paid, a credit will be applied for a future training course unless a refund is specifically requested by the agency at the time of cancellation. A $50.00 administrative fee will be applied for any refund processed, and a $25.00 transfer fee will be charged for any transfers between classes or attendees. Any request for a refund must be done 10 days prior to the training date.

If you are interested in learning more about Safer School Together’s customized remote training sessions for your school/district, please contact us at [email protected].