Communicating Through Crisis: Navigating Critical Incidents
USD$ 89.00
Master effective communication strategies during critical incidents for school administrators.
USD$ 89.00
Description
Login: 8:30 am Pacific Time
Session: 9:00 am–11:30 am Pacific Time
In this session, attendees will explore effective critical incident response strategies for school administrators. As a school administrator, you are often at the center of a critical incident and are responsible for managing the crisis and communicating with staff, students, parents, and others about the situation. The form and scope of a critical incident can vary, but there are some key strategies you can use to effectively and quickly communicate with different audiences. By understanding these strategies, you can ensure that you are sharing the appropriate information in the most effective and timely way.
This training will include:
- Examples of communication through various scenarios
- Important content to include in key messages such as direction, status, actions, and compassion
- Cautions in communication
- Post-incident communication example
- Current trends specific to your location
- An overview of doxing and swatting
- Recent case files handled by SST
- Best practices of communication for public safety on threat-related incidents
- Templates and an interactive resource guide
Interested in ICDTA®’s customized remote training sessions for your school/district? Request a training here.
This ticket is non-refundable.
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FAQs
What is your cancellation policy?
SST’s general cancellation policy states that tickets for their training sessions are non-refundable. If specific cancellation policies apply, they would typically be detailed at the time of registration or on the event’s information page.
Safer Schools Together (SST) reserves the right to cancel or reschedule training. If SST cancels or reschedules training due to weather or unforeseen circumstances beyond the control of SST, you are entitled to a full refund, but SST is not responsible for travel arrangements, travel fees, or any expenses incurred by you as a result of such cancellation. If SST cancels a training in which you are enrolled, you will be contacted at the email address you provided when registering, so please be sure to provide a valid email address.
Any cancellation or transfer made by a participant needs to be in writing. If the registration fee has already been paid, a credit will be applied for a future training course unless a refund is specifically requested by the agency at the time of cancellation. A $50.00 administrative fee will be applied for any refund processed, and a $25.00 transfer fee will be charged for any transfers between classes or attendees. Any request for a refund must be done 10 days prior to the training date.
How will I be able to access the training?
An email will be sent to attendees 2 business days prior to the event date with the Zoom information to join this session. Please look out for this email and check your spam/junk folder in case it is routed there.
What if I can no longer attend training after I have already registered?
If you can no longer attend a training after registering, you should contact SST directly as soon as possible. While the general policy indicates that tickets are non-refundable, we may provide options, such as transferring your registration to another session or another individual, subject to their terms and availability.
Can I purchase a training with a PO?
Yes, SST accepts purchase orders (POs) for training purchases. Please contact our Operations team to arrange payment via PO and provide the necessary documentation.
Can I purchase this training for my team?
Yes, you can purchase training for your team. SST offers options for group training sessions, which can be tailored to the specific needs of your organization. Contact SST directly to arrange a group booking and discuss any special requirements or customization needed for your team’s training.
Are these sessions recorded?
Please note that it is not our standard practice to record our training sessions for public distribution. Recordings are of our monthly Current Online and Behavioral Trends sessions are available through ICDTA®.
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