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ICDTA®
Communicating Through Crisis
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This Micro Module examines Effective Critical Incident Response strategies for School Administrators. As a school administrator, you are often at the center of a critical incident and are responsible for managing the crisis and communicating with staff, students, parents, and others about the situation. The form and scope of a critical incident can vary, but there are some key strategies you can use to effectively communicate with different audiences. By understanding these strategies, you can ensure that you are sharing the appropriate information in the most effective way.

[26 videos | Total run time 37 minutes]