Communicating Through Crisis
USD$ 49.00
Get the right information to the right people in the most effective way. Enhance your crisis communication skills with this hands-on course.
[5 videos | Total run time: 40 minutes]
USD$ 49.00
Description
This Micro Module examines effective critical incident response strategies for school administrators. As a school administrator, you are often at the center of a critical incident and are responsible for managing the crisis and communicating with staff, students, parents, and others about the situation. The form and scope of a critical incident can vary, but there are some key strategies you can use to effectively communicate with different audiences. By understanding these strategies, you can ensure that you are sharing the appropriate information in the most effective way.
YOU WILL LEARN:
- Examples of communication through various scenarios
- Important content to include in key messages such as direction, status, actions, and compassion
- Cautions in communication
- Post-incident communication example
You will also receive an interactive resource guide.
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FAQs
How long will I have access to this module?
Access to the module depends on the course purchased. Micro and Macro Modules are available for one year upon the date of purchase, unless stated otherwise. Pre-recorded Current Online Behavioral Trends & Updates, as well as Pre-recorded Educational Trainings, are available for 30 days from the purchase date.
How can I access the module?
Upon purchasing a module, you should receive an email to complete your ICDTA® account. Please look out for this email and check your spam/junk folder in case it is routed there. Follow the instructions in the email to gain access to your ICDTA® account and module!
What are the differences between Live Virtual Trainings, Micro, and Macro modules?
Live Virtual trainings allow individuals to participate in live, interactive sessions with expert trainers from across the world, providing a collaborative and immersive learning experience. On the other hand, the ICDTA® modules are on-demand, video-based training, allowing professionals to stay current at their own pace.
Micro modules are easily consumable introductions to key digital threat topics, whereas Macro modules are more comprehensive topics and can be completed within a few hours.
Can I purchase this training for my team?
Yes, you can purchase modules for your team. ICDTA® offers options for group purchases, which can be tailored to the specific needs of your organization. Please visit Group Purchases to view the available modules.
Contact the ICDTA® team directly to arrange a group booking and discuss any special requirements or customization needed for your team’s training.
Who can I contact if I need technical assistance?
Contact our technical team here!
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